FAQ
Product FAQ
How does the Push-to-Talk feature work?
The Push-to-Talk panel on the oTo activates the mic when pressed. It conveniently slides underneath the controller, allowing you to easily activate the microphone by pressing and holding the panel with any finger.
Does the oTo have a Speaker?
The oTo has a built in speaker that offers clear audio for both Game and Party Chat
Does the speaker shut off when the Push-to-Talk panel is pressed?
No, the speaker remains on when you press the Push-to-Talk panel.
Will the Microphone stay on at all times?
The microphone on the oTo is not on at all times, unless you choose to keep an open mic. To do so you click the push-to-talk panel three times rapidly.
Does the oTo need to be charged?
Yes, the oTo attachable mic requires charging. You can use any USB-C charger to charge the oTo. Charging takes about 30-minutes and you can charge while you game
Are you able to charge the device while you play?
Yes, the oTo attachable mic works while your device is charging
How long does the Battery last?
The charge lasts approximately 6-8 hours depending upon use
How long does it take to fully charge?
It takes approximately 30 minutes for the oTo to fully charge
What controllers does this work for?
Xbox One, One S, X Elite 1, Elite 1, Series S, and X Controllers
Does the device hinder your ability to handle the controller?
No, the oTo's Patented Design allows seamless interaction with the controller, regardless of hand size, while using the mic.
How is the microphone activated?
The microphone is activated via the Push-to-Talk panel that slides underneath the Xbox controller.
Can I plug in my pre-owned Headset?
Yes, if your headset has a male 3.5mm jack, you can plug it into the oTo to speak and hear through the headset while controlling the volume with the oTo.
Does the Push-to-Talk feature work with a Headset?
Yes, the Push-to-Talk feature works with a Headset that has a 3.5 mm jack.
Shipping FAQ
What states do you ship to?
We ship to all 50 states inside the U.S.
What countries do you ship to?
United States
What is the estimated delivery time?
The estimated delivery timeline - 3-7 business day, unless otherwise notice is given in regards to lead times that will be posted as a notification to the website
Who is your shipping provider?
As of 4.13.26 we will go through the USPS to ship orders
Order FAQ
What is your return policy?
See our Refund Policy
What type of payments do you accept?
We accept: Visa, Mastercard, American Express, Apple Pay, Discover, PayPal
How can I update/change my order?
Submit a contact us request outlining your change