FAQ
Audio Settings Trouble Shooting
Party Chat Set Up Guide
Xbox Audio Settings — Party Chat
We recommended these audio settings when you're hanging with friends in an XBOX party. These audio settings are the cleanest setup and let’s the oTo Shine.
- Press the Xbox button (center of your controller) to open the main menu.
- Go to Volume & audio settings — bottom-right corner, the speaker icon.
- Headset Volume → set to 100% (adjust to preference).
- Headset Chat Mixer → 100% Party Chat. You'll hear only your teammates. Letting game sound through here can overwhelm the single speaker and can make friends hard to hear.
- Mic Monitoring → 0%.
Game Chat Set Up Guide
Xbox Audio Settings — Game Chat
Some games route teammates/peers voices through in-game (game) chat. In those cases you may need to let a little game audio through so you can hear people — but keep voices in front.
- Press the Xbox button to open the main menu.
- Go to Volume & audio settings (speaker icon, bottom-right).
- Headset Volume → 100% (adjust to preference).
- Headset Chat Mixer → start around 70% Party Chat / 30% Game Chat. Adjust it based on the game. Some titles let you stay at 100% Party Chat and still hear peers in game chat; others need game chat mixed in. Since the oTo has one speaker, too much game audio will bury your teammates — keep the mix tilted toward voices.
- Mic Monitoring → 0%.
It is also recommended to go inside your Games Audio Settings and adjust the Voice Channel audio settings up, so that your teammates come through more prominently on the oTo
The Audio is Not Loud Enough
Your oTo is a communication tool, not a headset. It has one front-firing speaker, and that speaker is designed for a specific job: Headset-free communication to hear your teammates' voices.
Game sound can come from the oTo but it's preferred that it gets sent through your TV. Need to hear footsteps? Plug your headset into the oTo.
The shift: Out of the box, Xbox pushes game audio into your headset/oTo. That Game sound audio can flood the oTo's speaker, and it may fight voice chat — your teammates' voices may get buried if your audio setting are not set up properly.
The fix (5 seconds):
Xbox Audio Settings — Party Chat
We recommended these audio settings when you're hanging with friends in an XBOX party. These audio settings are the cleanest setup and let’s the oTo Shine.
- Press the Xbox button (center of your controller) to open the main menu.
- Go to Volume & audio settings — bottom-right corner, the speaker icon.
- Headset Volume → set to 100% (adjust to preference).
- Headset Chat Mixer → 100% Party Chat. You'll hear only your teammates. Letting game sound through here can overwhelm the single speaker and can make friends hard to hear.
- Mic Monitoring → 0%.
That's it. Clear voices, nothing competing with them.
Xbox Audio Settings — Game Chat
Some games route teammates/peers voices through in-game (game) chat. In those cases you may need to let a little game audio through so you can hear people — but keep voices in front.
- Press the Xbox button to open the main menu.
- Go to Volume & audio settings (speaker icon, bottom-right).
- Headset Volume → 100% (adjust to preference).
- Headset Chat Mixer → start around 70% Party Chat / 30% Game Chat. Adjust it based on the game. Some titles let you stay at 100% Party Chat and still hear peers in game chat; others need game chat mixed in. Since the oTo has one speaker, too much game audio will bury your teammates — keep the mix tilted toward voices.
- Mic Monitoring → 0%.
The habit: Before every session, ask —
"Can I hear my friends?"
If not, adjust the Audio mix toward voice.
That's the whole skill.
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Product FAQ
How does the Push-to-Talk feature work?
The Push-to-Talk panel on the oTo activates the mic when pressed. It conveniently slides underneath the controller, allowing you to easily activate the microphone by pressing and holding the panel with any finger.
Does the oTo have a Speaker?
The oTo has a built in speaker that offers clear audio for both Game and Party Chat
Does the speaker shut off when the Push-to-Talk panel is pressed?
No, the speaker remains on when you press the Push-to-Talk panel.
Will the Microphone stay on at all times?
The microphone on the oTo is not on at all times, unless you choose to keep an open mic. To do so you click the push-to-talk panel three times rapidly.
Does the oTo need to be charged?
Yes, the oTo attachable mic requires charging. You can use any USB-C charger to charge the oTo. Charging takes about 30-minutes and you can charge while you game
Are you able to charge the device while you play?
Yes, the oTo attachable mic works while your device is charging
How long does the Battery last?
The charge lasts approximately 6-8 hours depending upon use
How long does it take to fully charge?
It takes approximately 30 minutes for the oTo to fully charge
What controllers does this work for?
Xbox One, One S, X Elite 1, Elite 1, Series S, and X Controllers
Does the device hinder your ability to handle the controller?
No, the oTo's Patented Design allows seamless interaction with the controller, regardless of hand size, while using the mic.
How is the microphone activated?
The microphone is activated via the Push-to-Talk panel that slides underneath the Xbox controller.
Can I plug in my pre-owned Headset?
Yes, if your headset has a male 3.5mm jack, you can plug it into the oTo to speak and hear through the headset while controlling the volume with the oTo.
Does the Push-to-Talk feature work with a Headset?
Yes, the Push-to-Talk feature works with a Headset that has a 3.5 mm jack.
Shipping FAQ
What states do you ship to?
We ship to all 50 states inside the U.S.
What countries do you ship to?
United States
What is the estimated delivery time?
The estimated delivery timeline - 3-7 business day, unless otherwise notice is given in regards to lead times that will be posted as a notification to the website
Who is your shipping provider?
As of 4.13.26 we will go through the USPS to ship orders
Order FAQ
What is your return policy?
See our Refund Policy
What type of payments do you accept?
We accept: Visa, Mastercard, American Express, Apple Pay, Discover, PayPal
How can I update/change my order?
Submit a contact us request outlining your change